Importing Solutions
How do I import a solution into the mysql servicedesk database?
Say something like:
Add_To_MySQL "Title","Contents","AttachedFile","Keywords","Topic"
Or better yet, since formatting is an issue:
Add_To_MySQL TAB_DELIMINATED_FILE.CSV?
Any ideas? It'd help us lots in migrating our old knowledge base into service desk.
Thanks!
Eric
Say something like:
Add_To_MySQL "Title","Contents","AttachedFile","Keywords","Topic"
Or better yet, since formatting is an issue:
Add_To_MySQL TAB_DELIMINATED_FILE.CSV?
Any ideas? It'd help us lots in migrating our old knowledge base into service desk.
Thanks!
Eric