Important: SDP IOS Push Notification certificate has expired
Dear User
ServiceDesk Plus IOS push notification certificate expired on 15th December 2023. Hence to overcome push notification issue,
please follow the below steps :
1. Shut down the Servicedesk Plus application.
2. Navigate into <SDP_home>\conf folder.
3. Download the "SDPProductionCertificate.p12" file and paste it in the above mentioned location. Delete the existing file.
4. Start the application.
We have include this file as a part of the 14600 ServicePack.
Regards
Edwin Vasantha Kumar
Servicedesk Plus Team