Dear User
ServiceDesk Plus IOS push notification certificate expired on 15th December 2023. Hence to overcome push notification issue,
please follow the below steps :
1. Shut down the Servicedesk Plus application.
2. Navigate into <SDP_home>\conf folder.
3. Download the "SDPProductionCertificate.p12" file and paste it in the above mentioned location. Delete the existing file.
4. Start the application.
We have include this file as a part of the 14600 ServicePack.
Regards
Edwin Vasantha Kumar
Servicedesk Plus Team