Hi,
My company has several sites and a large number of the users have assets in several sites. I need to keep track of the locations of these assets as well as who uses these assets. e.g. user 1 has a Workstation in Office A, Site 1 and Office A, Site 2
Since it is not possible for SD+ to have the user and assets in a different site, we have tried to use the location field.
I imported all of our workstations info from a CSV file and it seemed to work OK
Unfortunately, when we set an asset to in use, the location field gets wiped. I assumed this was another limitation of the software so I created a Custom asset field for GD-Location. Unfortunately I can't import the data for that field using the import from CSV.
I then created a workstation additional field for the GD-Location and now I can import this data from CSV. However each workstation now has 3 location fields! 1 location field that SD+ uses that I cannot use. One for the asset - additional fields and 1 for workstation - additional fields.
This is no good - I either have to manually enter the location for each workstation or have 2 different location fields for each workstation so any search or query I do will have to involve both of these fields.
The best solution to this problem would simply be to stop the software from wiping the location field when the aset goes from in store to in use. The second best would be to be able to import workstation data to the asset - additional fields.
Thanks