Dear all,

I come from Bao Minh insurance corporation (Vietnam country). We are very close to make the decision about Service Desk Plus license but we have two important questions like that:

How can we synchronize the new requester created from LDAP if we have already imported requester from LDAP because if we import again, all of modified setting will be overwritten?

Can we have more options to choose when we import requester from LDAP? For example: can choose which fields to import like department, old requester, new requester...

Anyone help us, your help was highly appreciated.

Thanks and regards.

Bui Si Bach
(bsbach@baominh.com.vn)

Tel:084 0935 248 735