Import Previous Requests from MS Access to ServiceDeskPlus
I have previous requests in a MS Access Database and want to import them into ServiceDeskPlus. I have well over 100 requests for the month of February and I really want them in there. I was even going to re-create every single one, but stopped once I realized that no matter what I change; the date will only reflect the day I enter the request. I even tried adding a date/time section to my request template and would put in the date of the original request. Then I would go look at the request and ONCE AGAIN, it would reflect the day I entered it into ServiceDeskPlus.