Import Non-Windows Devices as Workstations?
Hello,
I am currently evaluating ServiceDesk Plus 5 (5004) and would like to be able to import my Sun, AIX and HP Unix servers into the workstation view of the application.
I know I can import a CSV file for Assets, but I'd like to take advantage of the pre-defined fields in the Workstation view.
I am relatively familiar w/ MySQL & SQL code & am willing to build an interface to make this work, but I need some help in understanding exactly how the application constructs the insert query.
Any help is appreciated.
- Brian
I am currently evaluating ServiceDesk Plus 5 (5004) and would like to be able to import my Sun, AIX and HP Unix servers into the workstation view of the application.
I know I can import a CSV file for Assets, but I'd like to take advantage of the pre-defined fields in the Workstation view.
I am relatively familiar w/ MySQL & SQL code & am willing to build an interface to make this work, but I need some help in understanding exactly how the application constructs the insert query.
Any help is appreciated.
- Brian
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