Import CSV is broken and documentation is wrong.
I am trying to import users via CSV
All imports fail
The error list presents no error information, just "Import Failed"
Documentation here: https://www.manageengine.com/products/service-desk-msp/help/adminguide/accounts/importing-accounts-contacts-from-csv.html
States a step to select Encoding Type, and per the Help Card on the users page itself
"Add from a CSV file
Click Import from CSV, select the CI type, choose your file, and click Submit."
There is no Encoding Type or CI type options!
