Hi All

Please assist, I have imported all requests from SDPlus to OnDemand and everything looks fine except for the Created Date column. it does not take the original date of the ticket but it takes the import date which is todays date, so I am worried because I wont be able to run reports for previous months since it reads todays date.

Again, when I run the report it does not give me Resolved Time.

kind Regards,
Delisile Mzila