Hello,

I am trying to use the business units option and it looks really good. I added a second business unit (let's call it B, the first one is called A). I had a supportrep who was available in the global support reps. I wanted to remove it's rights from A and only let him have access to B. So I removed him and tried to add him (with active directory import) into B. The problem is that the supportrep will not show up there. It says 3 overwritten records, but I cannot see the supportrep anymore (and he cannot login). There is no import function in the global supportrep, so any idea how I can get the supportrep showing up again and having only access to business unit B?

Kind regards,

Jarry Claessen
L'Excidio