I'm currently looking at rolling out the solutions module for my first line team, the problem I've got is when a member of the team confirms that a solution has worked it adds the entire article to the resolution which we would then need to delete.

The articles are not being made available to end users because they detail instructions that cannot be performed by non-administrators or refer to internal procedures that we do not necessarily want to publicise for one reason or another. 

Any suggestions would be greatly appreciated.