Impersonate user for troubleshooting purposes
Is there a way for SDAdmin users to impersonate a user for troubleshooting purposes?
Similar to this Service-Now feature:
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ServiceDesk Plus MSP - version 9.2- Build - 9203 Released
Dear User(s) We released ServiceDesk Plus MSP - version 9.2 - Build - 9203 Please refer the Migration path table available here and upgrade to our latest build 9203. What's new in ServiceDesk Plus - MSP 9203 ? Enhancements SDPMSP-2405/6671 : Account name is added in Request list view column chooser. SDPMSP-10234 : Account and Requester REST API enhancements: Ability to Add / Edit / Update an Account using REST API. Ability to Add / Edit / Update Requester using REST API. SDPMSP-10243: SLA breached
Topic Participants
Charles Palma
Umasankar
Hari Krishnan Srinivasan
jgreer
amit.sankhyan
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