When you register a query in the browser Internet Explorer 8 instead of a single query is logged in the system of two identical right. The Service Desk Plus displays an informational message "for IE 6 and IE 7 is not fully supported. Some features may not work properly." If you are using a browser version 11 or other browsers such duplication does not occur.

Question - why the system issues a message when you use IE 8, and why there is duplication of requests? Compatibility Mode is disabled. Service Desk Plus version 9.1 build 9101. Prior to update (using the 9048 version) of the kind observed.