I appreciate that there is now an option when building custom views to set the criteria of Technician is Logged in user. Unfortunately that option does not also carry over to Requester.

I would like to allow technicians to have a view that is relevant to the tickets assigned to them which also still allows them to view the tickets they have submitted which may be assigned to other technicians.

For example, we have a support group for Networking and a support group for Application Support. Sometimes application support technicians must make requests to the networks upport group such as adjustments to the firewall. After submitting such a ticket, they need to alter their view in order to see the ticket that they submitted, or else only reply to the ticket by email. If I could add to our view an option to see tickets where the requester is the logged in user, I could blend that with the technician is logged in user to give them a view of everything relevant to them.