I want to run a report on all tickets with all information (especially tickets with multiple technicians comments)
I understand it will take a little while to run but that's ok. When I run the kitchen sink report now I get a lot of information, about 5Mb worth in .csv but not nearly all the data fields/metada that I can see when looking at the individual ticket.
This is a work dictated request and ticket history is of high importance. I haven't found any solution on my own after several hours of work.
New to ADSelfService Plus?