I see that you can add custom status for requests but it appears you can't sort by the custom field.

I see that you can add custom status for requests but it appears you can't sort by the custom field.

For example I added an "Waiting for response" status and set it to stop the timer assuming I could make a custom view based on Status but it doesn't seem possible. I would like a sort that includes My Open, Waiting for response, or Unassigned. Am I missing something?

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