I currently have several technical support groups or divisions, and I need to configure the platform so that technicians can only assign or reassign cases to other technicians within their own group.

For example:

Technician A belongs to the Applications Support group.

Technician B belongs to the Infrastructure group.

I would like to prevent Technician A from reassigning a ticket to Technician B if Technician B belongs to a different support group. Similarly, each technician should only be able to assign cases to members of their own division or group.

Is there a native setting, role, permission restriction, business rule, or customization in ManageEngine ServiceDesk Plus that allows me to control this behavior?

I am using the on-premises version.