I need help
Good Morning teams
I am doing some test on SupportCenter and i have a problem with the self-service account.
When I try to create a ticket on the contact'self-service's account , the request is not register.
On the other hand when I create a ticket by e-mail the request is register into the system. it's ok
Probably I have to change something into system�s configuration...
Someone could help me
Thanks� in advance
Ludoconcorde
I am doing some test on SupportCenter and i have a problem with the self-service account.
When I try to create a ticket on the contact'self-service's account , the request is not register.
On the other hand when I create a ticket by e-mail the request is register into the system. it's ok
Probably I have to change something into system�s configuration...
Someone could help me
Thanks� in advance
Ludoconcorde