Hi Manageengine Staff and everybody, I'm a user from Viet Nam .

I've tested Applications Manager for a few days, and I have a big trouble here.

I'm administrator, and I have an operator team. I configure threshold, alarm... for if server reboot, Application Manager generate ticket. And a thing happened here: our server need to reboot several times a day accidentally.

And there will be many tickets will be generated. And we have to do many reports. To prevent this, I use Downtime Schedule.

As an only administrator, I'm only person who can Create Downtime Schedule, but I can not always at computer to do this action. And I don't want my operator have Administrator role.

And questions are:

1. How can I add permission to Operator to do "Create Downtime Schedule". Please give me a solution for this.

2. If I have to give another person an administrator role. How can I know (or monitor) what he did in Application Manager? Is there any thing like "LOG File" of Application Manager that including all events occur in Application Manager.

Please give me an answer. Thanks you so much.