I really don't know what to do anymore!
Based on the recommended structure noted in service desk plus documentation for "addrequest" by API
{
"request": {
"subject": "Unable to fetch mails",
"description": "I am unable to fetch mails from the mail server",
"requester": {
"id": "66007",
"name": "Morteza Khorsand"
},
"resolution": {
"content": "Mail Fetching Server problem has been fixed"
},
"status": {
"name": "Open"
},
"category": {
"name": "MyATC Helpdesk"
}
}
}
- in which tab of Postman authorization should be added?
- which part of the above structure is wrong, resulting this error:
{
"response_status": {
"status_code": 4000,
"messages": [
{
"status_code": 4001,
"field": "input_data",
"type": "failed",
"message": "Value not provided"
}
],
"status": "failed"
}
}
- lasly, which part of the Postman, request body should be added?
-wich of Headers must to set, For example(content-type:application/x-www-form-urlencoded or what?)
Thanks in advance *-