To restore the back up data
1. Go to <ServiceDesk>\bin directory.
2. Execute the file restoreData.bat at command prompt as shown below:
restoreData.bat <backup file name>
The back up file name has to be the .data file from which you wish to restore the data.
This will restore the data from the back up file
<?xml version="1.0" encoding="UTF-8" ?>
- <SERVICEDESK_DATA>
<BUILD number="7500" />
<RELEASE version="7.5.0" />
</SERVICEDESK_DATA>