I´ve upgrades ServiceDesk to latest version 9207 and assets tab not showing the inventory
Hi team,
I have updated today from 9205 build to 9207 and then I started experiencing issues on the Assets tab, for some reason is not showing anything and then I´ve tried to look for the assets group and shows a list but whenever I try to open any of the assets I am getting the same error.
As well the Support Tab gives me an error.
Now, I´m not able to see all of my assets and need help ASAP in order to fix this issue.
Database I have is Postgres and I did a backup before updating, before making any downgrade I would like to know if there´s any fix for this since reinstalling and restoring the backup will take some time for me and then reinstalling the ADSelfservice as well and reconnecting the other components.
I will appreciate your support
I have updated today from 9205 build to 9207 and then I started experiencing issues on the Assets tab, for some reason is not showing anything and then I´ve tried to look for the assets group and shows a list but whenever I try to open any of the assets I am getting the same error.
As well the Support Tab gives me an error.
Now, I´m not able to see all of my assets and need help ASAP in order to fix this issue.
Database I have is Postgres and I did a backup before updating, before making any downgrade I would like to know if there´s any fix for this since reinstalling and restoring the backup will take some time for me and then reinstalling the ADSelfservice as well and reconnecting the other components.
I will appreciate your support