Hung at Application layer Starting
Server never starts, "Application Layer Starting......" is all I see, this is after a fresh install of the newest version on a new 2012 R2 server with SQL 2008 R2. on the same box. The ME Service Desk Service stops every time the server is restarted so I tried inducing the run command from command prompt and received the following error.
"Inside Change JRE"
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JBoss Bootstrap Environment
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JBOSS_HOME: E:\ManageEngine\ServiceDesk\bin\\..
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JAVA: E:\ManageEngine\ServiceDesk\bin\\..\jre\bin\java
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JAVA_OPTS: -Dserver.dir=E:\ManageEngine\ServiceDesk\bin\\.. -Dprogram.name=ru
n.bat -Djboss.server.type=com.adventnet.j2ee.deployment.system.AdventNetServerIm
pl -Djboss.boot.library.list=log4j-boot.jar,jboss-common.jar,jboss-system.jar,Ad
ventNetDeploymentSystem.jar,commons-logging.jar -Dsdp.java.gc=false -Xms128m -Xm
x1024m -XX:PermSize=64m -XX:MaxPermSize=256m -Ddb.home=E:\ManageEngine\ServiceD
esk\bin\\..\pgsql -Dorg.jboss.logging.Log4jService.catchSystemOut=false -Dorg.jb
oss.logging.Log4jService.catchSystemErr=false -Djava.util.logging.manager=com.ad
ventnet.logging.LogManager -Djava.util.logging.config.file="E:\ManageEngine\Serv
iceDesk\bin\\..\server\default\conf\logging.xml" -Djava.util.logging.config.clas
s=com.adventnet.logging.LoggingScanner -Dlog.dir="E:\ManageEngine\ServiceDesk\bi
n\\..\server\default" -Djava.library.path="E:\ManageEngine\ServiceDesk\bin\\..\l
ib\native;E:\ManageEngine\ServiceDesk\bin\\..\lib;E:\ManageEngine\ServiceDesk\bi
n\\..\bin" -Dtier-type=BE -Dtier-id=BE1 -Dfile.encoding=UTF-8 -Duser.language=en
-Duser.region=US -Dstart.type=command
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CLASSPATH: E:\ManageEngine\ServiceDesk\bin\\..\jre\lib\tools.jar;E:\ManageEngi
ne\ServiceDesk\bin\\run.jar;E:\ManageEngine\ServiceDesk\bin\\..\lib\AdventNetLog
ging.jar;E:\ManageEngine\ServiceDesk\bin\\..\lib\AdventNetNPrevalent.jar;E:\Mana
geEngine\ServiceDesk\bin\\..\lib;E:\ManageEngine\ServiceDesk\bin\\..\lib\AdventN
etUpdateManagerInstaller.jar;E:\ManageEngine\ServiceDesk\bin\\..\server\default\
deploy\jbossweb-tomcat50.sar\commons-httpclient-3.0-rc1.jar;E:\ManageEngine\Serv
iceDesk\bin\\..\server\default\lib\commons-logging-1.0.2.jar;E:\ManageEngine\Ser
viceDesk\bin\\..\server\default\deploy\jbossweb-tomcat50.sar\commons-codec-1.3.j
ar;E:\ManageEngine\ServiceDesk\bin\\..\lib\startupclasses.jar;.;
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Could Not Find E:\ManageEngine\ServiceDesk\bin\jndi.properties
Server is starting. This may take a minute ...
Free edition...
Could not create connection; - nested throwable: (java.sql.SQLException: Cannot
open database "servicedesk" requested by the login. The login failed.); - nested
throwable: (org.jboss.resource.JBossResourceException: Could not create connect
ion; - nested throwable: (java.sql.SQLException: Cannot open database "servicede
sk" requested by the login. The login failed.))
Press any key to continue . . .