HTTP Status 404 -/ The requested resource is not avalable
Hello.
I cannot log into SDP at all so I cannot create a support file for you.
I am having a problem with a recent linux installation of SDP.
I was trying to configure HTTP to HTTPS redirection (to secure traffic to/from SDP) by following the instructions here. (
https://www.manageengine.com/products/service-desk/faq-general-modules.html#ssl2)
Prior to that I successfully changed the Web Server Port using the script
/ManageEngine/ServiceDesk/bin/changeWebServerPort.sh
The following was done.
The following was done.
- Stopped servicedesk with /etc/init.d/servicedesk stop
- Confirmed process ended, and SDP was not running
- Input (as root user) sh changeWebServerPort.sh 80 http
- SDP default port is 8080, wanted to change to 80 for easy end user access via URL
- Started servicedesk with /etc/init.d/servicedesk start
- Confirmed process started
- Successfully browsed and logged into SDP on port 80
- At this point is when I attempt to make changes to configure HTTP to HTTPS redirection.
- Edit /ManageEngine/ServiceDesk/server/default/deploy/jbossweb-tomcat50.sar/server.xml
- Edit line 13 as noted in instructions
- Set varable redirectPort="443"
- port="80" already in place.
- Save file
- Restart service desk with /etc/init.d/servicedesk start
- Attempt to browse to designated URL (which always worked prior to this) and received the following error
- I stopped the service and reverted the changes I made to server.xml
- I restarted the service hoping that it would resolve the issue.
- It did not.
I cannot log into SDP at all so I cannot create a support file for you.