HTMLAREA Form field rich text options and Tab Button/options
One thing we would like to accomplish with notification templates is a tabbed output, which I know you can do with HTMLArea, but that function does not seem to be enabled within ServiceDesk (at least, there is no 'tab' button in the GUI). The notification template we're trying to define has the OBJECTS on the left (request ID, Name, Contact info, etc.) and the VARIABLES on the right. Currently, without tabbing, we can only perform the following:
Request ID: $RequestId
Name: $Name
Email: $Email
..etc (example, variables may not be accurate). The problem with this is the data doesn't line up and is difficult to (quickly) interpret. It's also a problem because our previous solution supported tabbed output so it "Is" lined up in what we're hoping to move away from. We've attempted to mimic tabbing by putting in simple spaces, but it's not an exact science.
I know HTMLArea supports tabbing because I utilize the same editor in my various Joomla and Wiki implementations. Below is a URL screenshot of HTMLArea with the tab/indent buttons displayed:
http://www.codeproject.com/KB/scripting/htmlArea/editorscreenshot.gif
Request ID: $RequestId
Name: $Name
Email: $Email
..etc (example, variables may not be accurate). The problem with this is the data doesn't line up and is difficult to (quickly) interpret. It's also a problem because our previous solution supported tabbed output so it "Is" lined up in what we're hoping to move away from. We've attempted to mimic tabbing by putting in simple spaces, but it's not an exact science.
I know HTMLArea supports tabbing because I utilize the same editor in my various Joomla and Wiki implementations. Below is a URL screenshot of HTMLArea with the tab/indent buttons displayed:
http://www.codeproject.com/KB/scripting/htmlArea/editorscreenshot.gif