HTML Requests
Hi,
We use SD version 5 Build 5003. When our users send emails to our help desk it goes straight in to the open requests queue. The problem we are seeing is that a lot of our users send emails as HTML which does not come out right in SD, is there a fix for this? I understand that Build 5004 is out but this seems to have a lot of bugs in it as well.
Zahir
We use SD version 5 Build 5003. When our users send emails to our help desk it goes straight in to the open requests queue. The problem we are seeing is that a lot of our users send emails as HTML which does not come out right in SD, is there a fix for this? I understand that Build 5004 is out but this seems to have a lot of bugs in it as well.
Zahir
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