How to Use "User Groups" - where is this useful?
I have created two types of Users in the "User Groups" area under ADMIN of ServiceDesk.
I don't see anywhere within Service Desk that I can use the groups I have created
I am a newbie so I apologize if I am overlooking something obvious.
Topic Participants
Jim Rieflin
ServiceDesk Plus
Md. Golam Rabbany
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