So we have started using the recommend template action when a requester uses the wrong template, the problem we're having is that the subject line/title is not updating to the recommended templates subject line/title...so while it's nice that reporting is accurate, we can not rely on our requesters to know what is supposed to be in the subject line for the recommended template.

So, how can we get the subject line/title to update once the requester has clicked on the link and filled in the required fields?