I am able to create a requester via API  with the xml below.  But I havent been able to get the update requester working.   We are primarily a linux shop w/ only ~150 users in AD the rest of our users are on different databases so we have written a web form that creates/ deletes /updates our users on AD / internal systems / etc from a central point.  Currently I am able to create and delete a requester but not update.  The documentation isnt very clear... was hoping someone else ran into this.

Thanks,

Jeff

<API version='1.0' locale='en'>
    <records>
        <record>
            <parameter>
                <name>Name</name>
                <value>$username</value>
            </parameter>
            <parameter>
                <name>Site</name>
                <value>
                    $Site
                    </value>
            </parameter>
            <parameter>
                <name>CI Type</name>
                <value>Requester</value>
            </parameter>
            <parameter>
                <name>Business Impact</name>
                <value>Medium</value>
            </parameter>
            <parameter>
                <name>Description</name>
                <value>New user joined to ticket system</value>
            </parameter>
            <parameter>
                <name>Employee ID</name>
                <value>$employeeid</value>
            </parameter>
            <parameter>
                <name>E-mail</name>
                <value>$email_address</value>
            </parameter>
            <parameter>
                <name>Phone</name>
                <value>$plant_phone_number</value>
            </parameter>
            <parameter>
                <name>Password</name>
                <value>$password</value>
            </parameter>
            <parameter>
                <name>Login Name</name>
                <value>$username</value>
            </parameter> 
        </record>
    </records>
</API>