how to track what support reps have logged in - if ever
in an effort to conduct some housekeeping, we would like to determine how many of our support reps are actually logging in and how often. These reps are administrative and don't work on tickets - they say they like to log in and look around. We would like to recoup a few lics for the reps that are not or have not often, logged into the system. Are there any reports that I could run that would give me that log-in info?