I want to use SDP as customer support solution. We have more than 5000 users. We provide internet for customers. Now I want to integrate or sync customer with 3rd-party CRM application. CRM application developed by our team and not famous CRM. I don't want to export XLS from CRM and import to SDP.

Do you have any solution to integrate or sync customer with SDP from 3rd-party application?

SDP 11.1.27

DB: MS SQL

Thanks for helping