How to split forward and reply mail templates?
It there a was to define which template can be used during reply/forward and make it unavailable in the list of other function?
For example while replying - I can also see forwarding templates and vice versa which is confusing especially for experienced operators.
Thank you!
For example while replying - I can also see forwarding templates and vice versa which is confusing especially for experienced operators.
Thank you!
Topic Participants
Damirs
Priya Kumar
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