I am using a SDP standard edition on premises. The server is based on Ubuntu, and one server is setup as both application and database server. While the tickets are getting fetched from email, the inline images in threaded emails are not getting displayed in the ticket itself.

The hostname is servicedesk.mydomain.com

When I right click an inline image in the email thread, and click open in a new tab, the image doesn't appear with the below link -

http://servicedesk/inlineimages/WorkOrder/403/0.jpg

But, If I manually change the URL to  http://servicedesk.mydomain.com/inlineimages/WorkOrder/403/0.jpg the image is visible.

I am not sure which setting will fix it. Please advise.

Thanks,

Debasis