How to set Business Unit e-mail ?

How to set Business Unit e-mail ?

Hi! all!

Using Support Centor Plus with 3Business Unit

but i didn't understand how to  set up business unit email.

I want seperate email request  from each contacts to each business unit automatically.

Now we've got mail from contacts but whole of it goes to default business unit's request.

 

I didn't know what's different between email setting at General tab and each Business Unit.

As I knew, email setting at General Tab has a mail server address, ID and PW.

But Business Unit's email doesn't have it.

Because I doubt how can we get mail on business unit's email address.

 

Please teach me, more easily, with concrete example, and how it works.

Thanks 

 

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