how to see the user/login name who assign
I need to know the login name of the person who assigned a solicitation to a technician.
On the Notification Rules at the Alert Technician by Email when a request is assigned you can not add the login name field because it is not listed on the subject variables nor the content variables.
I tried adding on the subject the field $LoginName but it doesnt work.
Is there a way to do this? This is because as the technician can change the request and the assigned technician; is very important to know who is the person that assigned any request.
Thanks a lot
On the Notification Rules at the Alert Technician by Email when a request is assigned you can not add the login name field because it is not listed on the subject variables nor the content variables.
I tried adding on the subject the field $LoginName but it doesnt work.
Is there a way to do this? This is because as the technician can change the request and the assigned technician; is very important to know who is the person that assigned any request.
Thanks a lot