How To See All The Closure Comments Submitted By Requester
Is there an easy way for me to see all the 'close accepted' comments that have been submitted by requeters after they accept the closure of their tickets?
I know I can visit each closed ticket in turn, but I'd like to get a single list of them all. I can't find a report that will give me the info needed and have no idea how to setup a query which I would imagine is probably the best way to do what I need.
Cheers
John
I know I can visit each closed ticket in turn, but I'd like to get a single list of them all. I can't find a report that will give me the info needed and have no idea how to setup a query which I would imagine is probably the best way to do what I need.
Cheers
John