how to run ServiceDesk Plus as a Linux Service in ubuntu server 14.04
please help as cannot start the service desk as linux service. already follow below instruction, but failed.
Follow the steps given below to run ServiceDesk Plus as a start up service.
Step1:
Download the servicedesk.txt file
click here
Step2:
Copy the servicedesk.txt file to /etc/init.d/
# cp servicedesk.txt /etc/init.d/servicedesk
Step 3:
Edit the servicedesk file to modify the MDIR Variable. MDIR refers to /bin. Typically, if you have installed ServiceDesk Plus as a guest user, then MDIR will be,
MDIR=/home/guest/ManageEngine/ServiceDesk/bin
Step 4:
Give executable permissions for servicedesk startup script.
# chmod 755 /etc/init.d/servicedesk
Step 5:
Create a blank file under /var/log for logging purposes.
# touch /var/log/servicedesk-plus.log
Step 6:
Use chkconfig command to add the script as a startup process.
# chkconfig --add servicedesk
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