How to remove the CC from incoming service request email

How to remove the CC from incoming service request email

Hi,

Currently, we have users registering issues at SD as well as some users sending email directly to servicedesk@mydomain.com

Is there a way to remove all other recepients (copy, to) from the incoming message and restrict it to only servicedesk@mydomain.com ?

Trying to avoid these users from turning it into a mail exchange repository.

Any advice to overcome above

Regards,
Jupp