I am working on a building access service template.
The idea is to have the requester select the Location from a Pick List field and send the approval notification to the Location manager.
Originally I was planning to use the Site(s) information because we already have these populated along with an attribute called "Managed By". However I have since found out that the Site filed is not available to the requester.
There over 100 locations, so creating a field rule for each location is not realistic.
If I create CMDB Items with the relationship "Managed By", can this be used to populate the template?
Thanks
Sal