How to notify users by email when suspending a work order and inform them of the "status change comment" in the email
Hello
The version of SDP is V14720. I hope to notify requester of relevant work order information by email when a technician suspends a work order, and be able to inform users of the content filled in by the technician in the status change comment when suspending a work order in the email.
I don't know how to implement it. need your guide. thanks!