Hi,

We are currently in process of configuring CMDB in v9.0 in order to migrate from v8.0 to a nicely pre-structured servicedesk architecture.

Have been utilising the AssetExplorer tool. This is great with hosted servers, now we need to run this on external servers off our network. Can install & run the tool fine but ServiceDesk host will not retrieve the results off the network.

On the external Assets we have the agentdata.xml file with all the results ready to be imported; wondered if there was a way to manually import that xml, perhaps converting to CSV in the process?

Chris