How to make domain scan add PC even if it's not online
Hi
Can someone please tell me how to make ServiceDesk Plus add any new PCs it finds in AD even if it can't connect to them at the time of the scan please?
I realise that it won't be able to populate all of the fields for it, but at the moment if our SD+ server can't ping a PC it finds in AD it just ignores it completely.
Many thanks
Can someone please tell me how to make ServiceDesk Plus add any new PCs it finds in AD even if it can't connect to them at the time of the scan please?
I realise that it won't be able to populate all of the fields for it, but at the moment if our SD+ server can't ping a PC it finds in AD it just ignores it completely.
Many thanks