How to include all request properties when making "all requests" v3 API call
{
"list_info": {
"row_count": 20,
"start_index": 1,
"sort_field": "technician",
"sort_order": "asc",
"get_total_count": true,
"search_fields": {},
"filter_by": {
"name": "1501_MyView"
}
}
}
Ok, the above INPUT_DATA pulls all the open tickets for a custom view. But how do I include all properties of a ticket. Our documentation claims that a "fields_required": "[get_all]"
should be returning all properties of a request. however, the response fails.
"fields_required" is listed at the bottom of the attached screenshot.
adding "[get_all]" as shown below fails.
{
"list_info": {
"row_count": 20,
"start_index": 1,
"sort_order": "asc",
"get_total_count": true,
"filter_by": {
"name": "1_MyView"
},
"fields_required": "[get_all]"
}
}
ERROR:
{
"response_status": {
"status_code": 4000,
"messages": [
{
"status_code": 4001,
"type": "failed",
"fields": [
"get_all"
]
}
],
"status": "failed"
}
}
