how to identify differnt accounts when OpManager to log ticket?

how to identify differnt accounts when OpManager to log ticket?


does anyone know how to identify different accounts in SDP-MSP when single OpManager to log ticket for multi-accounts?

for example,

I have account A and account B in SDP MSP, but I only have one OpManager to monitor both of their devices. When I received tickets from OpManager via Log ticket under notification settings. can I identify the ticket is belong which account and create related ticket for A or B account?

Thank you.
Code Chang

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