How to hide the Resolve Request Window
Hello
I made an upgrade from 9228 to 9307 today.
Now, if I change the request status in the 'Resolution tab' from Open to Resolved the popup window Resolve Request is appearing immediately. That didn't happen before.
We do not want to fill in any Request Closer Codes.
How can I hide this window? I can't find the option.
Regards, Markus
I made an upgrade from 9228 to 9307 today.
Now, if I change the request status in the 'Resolution tab' from Open to Resolved the popup window Resolve Request is appearing immediately. That didn't happen before.
We do not want to fill in any Request Closer Codes.
How can I hide this window? I can't find the option.
Regards, Markus