How to have multiple SLA for the same site- SLA depending upon the time of logging of request
We want to have multiple SLA for the same site.The type of SLA applicable should be depending upon the time of logging of the request. If the time of request is say 12PM, then Low SLA should be applicable, and if time of logging is 3PM, then High SLA should automatically get applied.
Also the same asset should be possible to associate to multiple sites and SLAs.
Also the same asset should be possible to associate to multiple sites and SLAs.