How to have different operation working hour for the same site
Hello Support team,
I don't know how to configure this requirement
Conditions:
- Have site A-Regional
- Have IT support Group works 09am-18pm, Mon-Fri only. Seres all requester on A-Regional
I don't know how to configure this requirement
Conditions:
- Have site A-Regional
- Have IT support Group works 09am-18pm, Mon-Fri only. Seres all requester on A-Regional
- Have Urgent Support team works 24/7 around the clock. Serves all requester on A-Regional
Question:
- How to configure operation hour for each of them on Servicedesk Plus?
Regards
Eric
Question:
- How to configure operation hour for each of them on Servicedesk Plus?
Regards
Eric