How to get Technician status if online or offline?
Is there a way to get the technician status if online or offline via API?
So far, with the API v1, here's what I can only get with /sdpapi/admin/requester/{requesterID} method:
So far, with the API v1, here's what I can only get with /sdpapi/admin/requester/{requesterID} method:
"site": "1",
"first name": "",
"businessimpact": ,
"department": "",
"last name": "",
"empId": "",
"domainName": "-",
"isvipuser": "",
"requesterid": "",
"emailid": "",
"landline": "",
"jobtitle": "",
"costperhour": "",
"middle name": "",
"description": "",
"name": "",
"account": "",
"loginName": "",
"mobile": ""
Topic Participants
Charles Palma
Jayashree Gowrisankar
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