How to get a free Servicedesk MSP Plus License
Hello,
I have been trying for three weeks to obtain a free license for 5 Techs Service Desk Plus MSP, as described on the homepage. I filled out the form, wrote several emails to sales@ and support@, and tried to get more information via chat, but unfortunately without success. I would like to introduce the MSP version in our small startup, but the trial period is expiring and I am stuck. Thank you in advance for any help!!
Sticky Posts
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