Problem:
When you wish
to backup mailboxes in an
Exchange Online tenant
using
RecoveryManager Plus, the global administrator
account
used to configure the tenant with RecoveryManager Plus must be provided with
impersonation rights
. For impersonation rights to be assigned, organization customization must be enabled
.
When
organization customization is not enabled,
RecoveryManager Plus will automatically try to enable it
.
I
f
unsuccessful
,
you’ll have to manually enable organization customization for your Exchange Online tenant.
Solution:
This post explains how you can manually enable organization customization.
- Open an elevated PowerShell prompt.
- Modify the execution policy to remote-signed using the following cmdlet.
C:\Windows\system32> Set-ExecutionPolicy RemoteSigned
- Connect PowerShell to the Exchange Online tenant using the following cmdlet.
C:\Windows\system32>$O365Cred = Get-Credential
Provide the credentials of the global administrator when prompted.
- Create a PSSession to Office 365.
C:\Windows\system32> $Session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri https://outlook.office365.com/powershell-liveid/ -Credential $O365cred -Authentication Basic –AllowRedirection
Provide the credentials of the global administrator when prompted.
- To import a PSSession, execute the following cmdlets.
C:\Windows\system32> Import-PSSession $Session
C:\Windows\system32> Enable-OrganizationCustomization
C:\Windows\system32> Remove-PSSession $Session
Organization customization has now been enabled. Open RecoveryManager Plus and retry configuring the Exchange Online tenant for backup.