How to downgrade / uninstall Service Packs
With each passing day I keep finding more and more problems with Service Desk Plus Service Pack 8011. From template problems to duplicate groups to now having technicians just vanish from the system, I've hit my breaking point. I want to have instructions provided on how to roll out this buggy release so that I can provide my end users with the stable platform they deserve. And I am asking this in public so that others who are suffering from the same problems can find some relief.
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